Delivery

Our Courier

We offer delivery to the UK  using Royal Mail

Cost & Timescale

The total cost of your order, including delivery, will be displayed in your basket.

Our UK delivery costs are currently as follows:

  • Click & Collect In Store - FREE
  • Standard Delivery Over £50 (2-3 Working Days) - FREE
  • Tracked 48 (2-3 Working Days) - £6.00
  • Standard Delivery (2-3 Working Days) - £5.50
  • Economy Delivery (3-5 Working Days) - £3.00

NB. All delivery charges include a handling fee to cover packaging costs. 

Orders placed before 1 pm will be dispatched the same working day. Orders after 1 pm will be dispatched the next working day. For example, if you place your order on a Friday at 2 pm, we will dispatch your items on Monday.

Deliveries Outside The UK

We currently offer delivery to the following countries using Royal Mail International.

  • Europe
  • USA
  • Canada
  • Australia
  • New Zealand

Cost & Timescale Outside The UK

The total cost of your order, including delivery, will be displayed in your basket.

Our Europe delivery costs are currently as follows:

  • International Standard Over £75 (3-5 Working Days) - FREE
  • International Tracked (3-5 Working Days) - £13.00
  • International Standard (3-5 Working Days) - £9.00

NB. All delivery charges include a handling fee to cover packaging costs. 

 

Our USA & Canada delivery costs are currently as follows:

  • International Standard FREE OVER £100 (5-7 Working Days) - FREE
  • International Tracked (5-7 Working Days) - £18.00
  • International Standard (5-7 Working Days) - £14.00

NB. All delivery charges include a handling fee to cover packaging costs. 

 

Our Australia & NZ delivery costs are currently as follows:

  • Standard Delivery Over £100 (5-7 Working Days) - FREE
  • International Tracked (5-7 Working Days) - £19.00
  • International Standard (5-7 Working Days) - £15.00

NB. All delivery charges include a handling fee to cover packaging costs. 

 

Orders placed before 1 pm will be dispatched the same working day. Orders after 1 pm will be dispatched the next working day. For example, if you place your order on a Friday at 2 pm, we will dispatch your items on Monday.

Delayed Or Lost Orders

If you don't receive your order in the expected delivery time please note the following:

    • Royal Mail does not consider a parcel lost until 10 working days after the expected delivery date. 
    • Deliveries to non-mainland addresses may take up to 5 working days longer.
    • Bank holidays and Weekends are not treated as a 'working day'.
    • Orders with PO addresses may be delayed or rejected as Royal Mail requires a signature on delivery.

    If you have chosen a Tracked Service, you can also check the status of your order by entering your tracking number on the Royal Mail 'Track Your Item page.

    If you have any questions you can ask us using this Contact Form or by clicking the Message Us Button at the bottom right of the screen.

    Or on our social media channels

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